We’re looking forward to welcoming you to EcoPark House.
To help your visit run smoothly, please read the guidance below before you arrive.
Once your visit is booked, you will receive a confirmation email with key details, including your visit time, group size and your key contact for the day.
Please ensure that:
- You review your booking details in advance
- You share relevant information with accompanying staff
- You share the full names of adults attending two days prior to your visit
To support your risk assessment planning, we offer pre‑trip visits for trip leads most Thursdays between 3pm and 5pm.
These visits are an opportunity to have your questions answered ahead of your trip.
During the visit, an NLWA officer will walk you through the workshop space and tour route, so you know exactly what to expect on the day.
To book, simply indicate that you would like a risk assessment visit when completing your booking form.
We can provide a social story, tour familiarisation video, and sensory map for students who may benefit from knowing more about what a visit will consist of.
Please notify the team if you would like the pre-visit resources on the booking form or by emailing Education@NLWA.gov.uk
All visitors are required to sign in at the security hut.
From there, the security team will direct you to EcoPark House where your session lead will meet you.
If you are running late, please contact your session lead as soon as possible. Their contact details will be shared two-weeks prior to your visit.
Our workshop space
All of our workshops take place in a designated educational space at EcoPark House. During your visit, you will have exclusive access of the first-floor.
Our lunch area
Students and staff can enjoy their lunch in our exhibition hall that features a reading corner. We also have an outside terrace that can be used in good weather.
Our tour route
Each visit includes a tour of the Resource Recovery Facility. This is where bulky non-household waste is sorted in preparation to be turned into energy. It is also home to our recycling and reuse centre.
The tour route is a safe and lift-accessible route, with students viewing the operations from behind windows.
If you still have a question about preparing for your visit, please email the team at Education@NLWA.gov.uk
Download our school visits risk assessment (PDF - 333.95KB)