An educational session being taught to students from a SEND school at EcoPark House
Published date: 22 September 2026

NLWA awarded Gold by National Autistic Society for neuroinclusive waste education programme

North London Waste Authority (NLWA) has achieved the National Autistic Society’s Neuroinclusive Access Gold Award in celebration of its impactful practices to provide a more inclusive, understanding and supportive service for neurodivergent people.

NLWA, based in north London, chose to work with the National Autistic Society because it is dedicated to ensuring all students can access its education programme at EcoPark House, Edmonton. The local authority co-designed a Special Educational Needs and Disabilities (SEND) programme with schools in north London to ensure that all students can access learning opportunities linked to the circular economy and waste, regardless of their needs.

The Neuroinclusive Access Award supports businesses to become more inclusive for neurodivergent people through providing accessible customer service, information and environments.

NLWA partnered with the Lightyear Foundation last year to conduct an in-depth review of its programme, working closely with north London SEND schools to ensure it reflects best practice in accessibility. The enhanced programme includes Widgit symbols, as well as a sensory map and story, for increased understanding and engagement. Key delivery staff have been upskilled in Makaton, a sign and symbol language, to enable effective communication and create a more inclusive experience for pupils.

It is estimated that around one in seven people (more than 15 per cent of people in the UK) are neurodivergent. Many neurodivergent people and their families struggle to access essential community spaces, businesses and shops. By meeting the standards set out in Neuroinclusive Access Award, businesses can ensure they offer an industry-approved neuroinclusive environment.

Chair of North London Waste Authority, Cllr Jacob Cable said: “Every child should have the opportunity to learn about the circular economy and play a role in building a low-waste north London, which is why we place accessibility at the heart of our environmental education programmes.

“Achieving the Neuroinclusive Access Gold Award is a proud recognition of our commitment to inclusive learning. We will continue to adapt and remove barriers so that our education programme remains accessible, supportive and impactful for all young people, in generations to come.”

Lisa Myers, Head of National Autistic Society: Learn, said: “We are delighted that NLWA has achieved the Neuroinclusive Access Gold Award, recognising their outstanding work to consult with and meet the needs of neurodivergent people and their families. There are lots of small changes businesses can make to better support neurodivergent people, and just a little understanding can go a long way. We hope to work with as many businesses as possible to help create a society that works for autistic and other neurodivergent people.”

The National Autistic Society’s Neuroinclusive Accreditation Programme is built on decades of experience as the UK’s first autism-specific quality assurance programme. The programme offers a comprehensive suite of awards to support and develop organisations and services across sectors, delivering meaningful outcomes for neurodivergent people, their families and organisations as a whole.