If you would like to make a complaint please complete the enquiry form below and select 'complaint' from the 'type of enquiry' list. You can also read our complaints policy.
If your complaint relates to a reuse and recycling centre, it will be forwarded to LondonEnergy Ltd for them to respond. This is because they run the site on our behalf.
Information requests and privacy
Please use the form below to make Freedom of Information (FoI) or Environmental Information Requests (EIR) to us. To find out more about how NLWA will manage your data and privacy when making an information request click on our data protection page.
If you are a journalist and would like to submit a media enquiry please complete the enquiry form below and select 'media enquiry' from the 'type of enquiry' list. If you have an urgent media enquiry please call 07805 918425.
How to dispose of something
Are you trying to work out how to dispose of or recycle something? Type it into our A-Z search tool to find out: