If you would like to make a complaint please complete the enquiry form below and select 'complaint' from the 'type of enquiry' list. If your complaint is about the handling of an Environmental Information Request (EiR) or Freedom of Information (FoI) request, please use the enquiry form as above. You can also complain to the Information Commissioner's Office (ICO), telephone 0303 123 1113. However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance if you can.
Information requests and privacy
Find out more about how NLWA will manage your data and privacy when making an information request.